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Natural Handmade Soap Store

Returns & Exchanges Policy

Credit Cards Accepted
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If you are dissatisfied please do the following:
  • Carefully package the items you want to return and send them using Parcel Post insured or UPS with shipping charges prepaid.*
    C.O.D. returns will be refused.
    Send returns to:
    Blackberry Creek Handmade Soap
    PO BOX 88
    Lake Tomahawk, WI 54539
  • Enclose a letter telling me the reason for the return making sure that you include the name, address, and zip code of the person who placed the order.
  • Tell me if you are looking for a refund, exchange, or repair.
*Note: I will reimburse you for the shipping costs you incur for returning defective merchandise or due to shipping errors caused by my error. Replacement merchandise will be sent via USPS Ground.